Check what the staff app keeps on staff phones

The staff app keeps a copy of today's pet list on the staff phone. This lets it work without network. The copy has pet care details, medicines, notes and the parent's first name. It does not have parent phone numbers or emails. Notes are kept as you wrote them, so do not put phone numbers in notes.

Before you start: Needs "Staff Management" on in Settings, under "Advanced".

Steps

1. The app deletes the copy only while it is open on that phone. If the app is not opened again, the copy can stay on the phone. When the app is open, it deletes a copy saved 24 hours ago or more. If you reset the link or remove the person from the team, the copy is deleted when the app next opens with network. If you switch the person off, the same happens while they are still switched off.
2. If a staff phone is lost, reset that person's link now. Ask staff to keep a screen lock on their phone. On a shared phone, staff can tap "Remove from this phone" at the end of a shift.
3. Records made without network are sent later. Your dose log shows both times: when it was given, and when it was sent.

Also useful

• Add staff, and remove someone who left