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Set photo update times and report cards

Set the photo update times for your team. Then choose the report card questions. Your team answers these questions in each update.

Before you start: The business owner, or staff who can open Settings. The report card needs "Photo Updates" on.

Steps

  1. Open Settings (on a phone: More, then Settings). Tap "Comms".
  2. Under "Update Windows", tap "Add Window". Type a name, like Morning, and pick a start and an end time. Then tap "Save Changes".
  3. When a window ends and a staff member has not sent an update for their pet, your Dashboard shows an alert. To stop these alerts, turn off "Missed-update alerts", then tap "Save Changes".
  4. Under "Visit Report Card", tap "Use a starter card" or "Add my own question". Your team answers these questions in each update.
  5. Tap "Save report card". If you change a question later, the updates you already sent do not change.

If this does not work

  • A window you added is gone: give it a name, a start and an end. A window missing any of them is not saved.

Also useful

Billing or data problem?

You can send Sahil (founder) a WhatsApp message about billing or your data. He replies within one working day.

Message on WhatsApp (opens in a new tab)

For how-to questions, use the help guides. Questions about pricing or imports? See the questions page.

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Set photo update times and report cards — help | petboard