Change your business name, logo and address

Change your business name, phone, address and logo in Settings, so clients see the right details.

Before you start: The business owner, or staff who can open Settings.

Steps

  1. Open Settings (on a phone: More, then Settings). Tap "Identity & Facility".
  2. Under "Business Profile", change "Business Name", "Phone", "City" or "Address". Your address shows on the bills your clients see.
  3. Under "Logo", tap "+ Upload logo (PNG, JPG, or WebP)" and pick an image. The logo saves at once. Clients see it on your intake form.
  4. If you see "Capacity", type the most pets you can take for each service.
  5. Tap "Save Changes" to save your name, phone and address.

If this does not work

  • Your old logo still shows: tap "Replace logo" and pick the new image.
  • A question about what your bills or invoices must show: ask the petboard team.

Also useful

Billing or data problem?

You can send Sahil (founder) a WhatsApp message about billing or your data. He replies within one working day.

Message on WhatsApp (opens in a new tab)

For how-to questions, use the help guides. Questions about pricing or imports? See the questions page.

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Change your business name, logo and address — help | petboard