Set up rooms and put a pet in one

Set up rooms or kennels for boarding, then put each pet in a room when it checks in.

Before you start: Needs a boarding or board-and-train service. The business owner, or staff who can open Settings, adds the rooms.

Steps

1. Open Settings (on a phone: More, then Settings). Tap "Identity & Facility" and go to "Rooms / Pens".
2. Tap "+ Add Room" to add one room. To add many, tap "Add multiple". Fill in three fields: "How many", "Name prefix" and "Type". Then tap the button that adds the rooms.
3. Change a room’s name, type or "Capacity" in its row. "Capacity" is the most pets the room can hold at one time. Changes save by themselves.
4. When you check in a boarding pet, petboard shows "Assign Room". Tap a free room, or tap "Skip — Check in without room".
5. To move a pet later, open Bookings and tap "Show details" on its card. Next to "Room", tap the room name or "Unassigned".

If this does not work

• You want to see every room and who is in it: open Rooms (on a phone: More, then Rooms).
• You do not see "Assign Room" at check-in: you have no rooms yet, or the pet already has a room.
• You do not see "Rooms / Pens": it shows only if you offer boarding or board-and-train.

Also useful

• Mark a pet as arrived (check-in)
• Change your business name, logo and address
• Fix the dates or cancel a booking