Mark a pet as arrived (check-in)
When a pet arrives, tap the check-in button on its card in Arrivals on your Dashboard.
Steps
- On the pet’s card, tap the button to check in.
- If petboard asks for a room, tap a free one. You can skip this.
If this does not work
- The pet is not in Arrivals: open Bookings, find the pet under "Upcoming" and do its check-in there.
- You did the check-in on the wrong pet: open Bookings, tap "Show details" on its card, then "Undo check-in".