Is the multi-brand Accounts module shipped today, or on the roadmap?
Honest answer: it is in active development with a design partner, with full self-serve module shipping May to June 2026. If you have 2 or more brands today, we onboard you via Enterprise engagement now: I set up your brands, GSTINs, and roles by hand, you start running, and you migrate to the self-serve module the day it ships at no extra cost.
How is this different from just opening 2 separate petboard accounts?
Two accounts means two logins, two passwords, separate pet rosters, separate billing, separate staff lists, and Excel for any cross-brand view. Multi-brand is one login, one staff system, optional shared pet data, and one consolidated P&L. The whole point is that 2 brands stop feeling like 2 unrelated tools.
Each brand has its own GSTIN. Can the tool handle that?
Yes. Each brand stores its own GSTIN, legal name, registered address, invoice series, and SAC code defaults. When a parent checks out at Brand A, the invoice renders with Brand A details. Brand B uses Brand B details. CGST or IGST splits follow the brand state of supply, not the holding entity.
Can my staff work across brands without separate logins?
Yes. One staff invite, one login. You assign their role per brand. A caretaker can have full caretaker rights at Brand A and zero access at Brand B. They see only what you grant.
What about a parent who boards at Brand A and grooms at Brand B?
You decide. By default, brands stay isolated and the parent shows up as a separate record at each brand. You can opt-in to a unified household view across the brands you own, and the parent only sees the brand they booked with.
How does pricing work for 2 or more brands?
Pro tier ₹999/mo plus the Accounts module ₹999/mo covers 2 brands at ₹1,998/mo. Each additional brand pays its own tier (₹199, ₹499, or ₹999/mo) based on size. If you run 3 or more brands or want white-glove migration and SLAs, talk to me about an Enterprise bundle with custom pricing.
How does this compare with Pettle or Happy Pet Tech for chains?
Pettle was single-account, single-GSTIN. Operators with 2 or 3 brands ran 2 or 3 Pettle accounts and hand-stitched the math. Happy Pet Tech is also single-account today. petboard is being built multi-brand from the architecture up, with a real design partner using it for their portfolio.
Can I migrate my existing data from 2 separate tools?
Yes. Enterprise engagement includes white-glove import. Send me your CSVs, Excel files, or exports from your current tools. I map them to brands, parents, pets, and bookings and load them in. You keep your history.